Afinis Communications respects the privacy and security of your personal data. Afinis Communications is committed to providing you with a professional, valuable and personalized service whilst safeguarding your personal data

This Privacy Policy has been created to explain to you the way in which Afinis Communications uses your personal data. This information will assist you to determine whether or not to provide Afinis Communications with your personal data.

Afinis Communications may update this Privacy Policy from time to time. We will notify you of all material changes through the Afinis Communications website at least 30 days prior to any change being implemented.

Definitions of personal data?

Personal data is any information that allows you to be identified. The types of personal data Afinis Communications will collect may include details of your name, address, telephone number, email address, fax number and date of birth.

Sensitive personal data is any sensitive data relating to you, including information about your racial or ethnic origin, political opinion, religious beliefs or other beliefs of a similar nature, membership of a trade union, physical or mental health or conditions, sexual life, commission or alleged commission of any offence or any proceedings for any offence committed or alleged to have been committed by you, the disposal of such proceedings or the sentence of any court in such proceedings.

The practices and procedures Afinis Communications follow to collect your personal data

Afinis Communications collect personal data from you through the use of enquiry and registration forms, direct personal contact with you (for example, over the telephone) and every time you email us your details. Afinis Communications will only use your personal data where it is necessary to do so because it is relevant to Afinis Communications’ dealings with you or where it is has your consent. Afinis Communications will not process sensitive personal data about you without your express consent.

Afinis Communications will use your personal data where it is necessary to do so because it is relevant to Afinis Communications’ dealings with you (i.e. it is relevant to the provision of the goods and/or services that you have requested from Afinis Communications) including for billing, customer service and network management.

With your consent, Afinis Communications will use your personal data for direct marketing, including the provision of offers for Afinis Communications and its third party partners' products and services and customer surveys.

Afinis Communications will only use your personal data in a way that is fair and lawful and to the extent to which it is necessary for Afinis Communications to use your personal data in its dealings with you and the purposes which are disclosed to you in this Privacy Policy or which are relevant to the reason for your giving your personal data to us. Afinis Communications will not sell, trade or rent your personal data to others

Afinis Communications may disclose your personal data to carefully selected business partners and third party suppliers who it engages to provide services. However, other than as set out in this Privacy Policy, Afinis Communications will not disclose or share your personal data with any other third party without your express consent unless this is necessary to provide the services or products which you requested when providing us with your personal data or as required by law.

If you have consented at the point of collection to Afinis Communications (and/or any third party) providing you with direct marketing material you will be requested to elect the type of media via which this material shall be provided (for example, by post, e-mail, telephone or fax). Afinis Communications will only provide you with such material via your chosen media. If, at any stage, you object to Afinis Communications’ use of your personal data for direct marketing or to the media in which such material is being sent, you may choose to unsubscribe to its receipt. If you have consented to receive third party direct marketing you will need to unsubscribe directly with that third party.

Use of "cookies"

Afinis Communications may use "cookies" on its website(s). A "cookie" is information that a website puts on your hard drive so that it can remember pieces of information about you when you next visit the website or a related website. Afinis Communications may use cookies to record personal data about you when you use its website in order to facilitate your future activities. Unless otherwise notified by Afinis Communications, Afinis Communications will not use personal data sent in a cookie for marketing purposes and will not share this personal data with third parties. If you prefer not to receive cookies from Afinis Communications’ website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser but this may impair your experience of Afinis Communications’ website.

Security of your personal data

Afinis Communications has in place appropriate technical and organizational security measures to prevent unauthorized or unlawful disclosure or access to or, accidental or unlawful loss of or destruction, or other damage to your personal data. These measures ensure an appropriate level of security in relation to the risks inherent in the processing and the nature of the personal data to be protected. Your securely held personal data will only be accessible by select authorized members of staff within Afinis Communications.

Transfer of your personal data

As Afinis Communications operates globally we may store your personal data in your home country and/or we may transfer your personal data to other Afinis Communications location or parent’s company and carefully selected business partners and third party suppliers in other countries around the world where it is necessary to do so because it is relevant to Afinis Communications’ dealings with you and services provided to you. The laws of these other countries may not be the same as the laws regulating the use and transfer of personal data in your home country. Every Afinis Communications or Afinis Communications parent’s company employee around the world is obliged to comply with Afinis Communications' comprehensive data protection compliance policies, including this Privacy Policy, and therefore Afinis Communications is confident that it is able to protect the security and confidentiality of your personal data and provide you with an adequate level of protection in each of the Afinis Communications or Afinis Communication parent’s company offices in each of the countries to which your personal data is transferred.

Your rights to your personal data held by Afinis Communications

Afinis Communications will only keep your information for as long as we are either required to by law, or as is relevant for the purposes for which it was collected.

During this period, you may contact Afinis Communications if you would like to access the personal data that we hold about you. This might include details (to the extent these are available to Afinis Communications) as to the source of that personal data; the purposes for which your personal data are being used and details of the parties with whom we may share your personal data. You may ask us to correct, update, supplement or delete your personal data. Any access request may be subject to a fee of €10 to meet our costs in providing you with the details requested