Professional Services

Afinis answers your telecom needs with flexible and reliable solutions.

And to help you fully before and after the deployment of solutions, Afinis offers you its Professional Services for a unique proximity between you Business and your dedicated partner Afinis.

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Integration services:

  • Afinis experts delivers audits of your existing equipment and services, and solutions to reduce costs, improve service quality, extend the benefits of your telecom solutions to suit your business needs.

  • Local Afinis teams train your teams to give them the autonomy that you decide.

Logistics and Maintenance:

  • Afinis specialized technicians implement to your side your on site Telecom solutions.

  • Afinis teams ensure the maintenance of equipment sold (depending on services), managing a local stock of spare parts.

Customer Services:

  • The Afinis Customer Support Center, based in Africa, is listening to you 24/24, 7/7, 365 days/year.

  • The Afinis NOCs monitor your services and equipment, proactively detecting incidents and solving them until your explicit acceptance of the solution.